bdjll Privacy Policy

1. Introduction

bdjll ("we", "us", "our") operates the online betting and casino platform accessible at bdjll.io, serving players primarily located in Bangladesh. We are committed to handling all personal data entrusted to us with transparency, integrity, and the highest practical standard of security.

This Privacy Policy describes the categories of personal information we collect from users ("you", "your") of the bdjll platform, the purposes for which that information is processed, the parties with whom it may be shared, and the rights available to you in relation to your personal data.

This policy applies to all personal data collected through the bdjll website, any associated mobile-optimised interfaces, email communications, live chat interactions, and any other channel through which you engage with bdjll. It should be read alongside the bdjll Terms and Conditions and the Responsible Gaming Policy.

By registering an account on bdjll or by continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, you should discontinue your use of the platform and contact support to arrange account closure.

2. Personal Data We Collect

The following table provides a structured overview of the categories of personal data that bdjll collects from its users, along with examples of the specific data points within each category.

Category	Examples	Required / Optional
Identity Data	Full legal name, date of birth, gender, national identity card (NID) number, passport number	Required for KYC verification
Contact Data	Email address, mobile phone number registered with your bKash / Nagad / Rocket account	Required for account creation
Financial Data	Mobile banking account identifiers (bKash, Nagad, Rocket, Upay), transaction reference numbers, deposit and withdrawal history	Required for payment processing
Verification Documents	Scanned copy or photograph of NID, passport, driving licence, utility bill (for address verification)	Required for KYC compliance
Technical Data	IP address, device fingerprint, browser type and version, operating system, session tokens, login timestamps	Collected automatically
Usage Data	Pages visited, games played, bets placed, session duration, click-stream data, search queries within the platform	Collected automatically
Communications Data	Records of live chat conversations, support email correspondence, complaint submissions	Collected when you contact us
Marketing Preferences	Your opt-in or opt-out status for promotional emails, SMS alerts, and in-platform notifications	Optional — you choose

We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data, except where health information is voluntarily disclosed by you in the context of a responsible gaming support request, in which case it is treated with the highest level of confidentiality.

3. How We Collect Your Data

bdjll collects personal data through several distinct channels, each described below:

• Direct submission: Data you provide when completing the bdjll account registration form, submitting KYC verification documents, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically as you interact with the platform, including through server logs, session management systems, and platform analytics tools. This data is collected whether or not you are logged in to an account.
• Payment providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or another supported payment method, those providers may share transaction confirmation data with bdjll to enable processing and reconciliation.
• Identity verification partners: bdjll may use third-party KYC and anti-fraud service providers to verify the authenticity of identity documents and the accuracy of the information you provide during account registration or when thresholds requiring verification are reached.
• Cookies and similar technologies: As described in the Cookies section below, certain data is collected via cookies, session tokens, and local storage technologies used within the bdjll platform.

4. Purpose and Legal Basis for Processing

bdjll processes your personal data only where there is a lawful basis for doing so. The following table maps each processing purpose to its corresponding legal basis and the categories of data involved:

Purpose	Legal Basis	Data Categories
Account creation and management	Contract performance	Identity, Contact
Processing deposits and withdrawals	Contract performance	Financial, Identity
Identity verification (KYC)	Legal obligation	Identity, Verification Documents
Anti-money laundering compliance	Legal obligation	Financial, Identity, Technical
Fraud detection and prevention	Legitimate interest	Technical, Usage, Financial
Customer support and dispute resolution	Contract performance / Legitimate interest	Identity, Contact, Communications
Responsible gaming monitoring	Legal obligation / Legitimate interest	Usage, Financial, Communications
Sending promotional communications	Consent	Contact, Marketing Preferences
Platform analytics and improvement	Legitimate interest	Technical, Usage

Where processing is based on your consent — for example, receiving promotional emails about bdjll bonuses, BPL cricket betting offers, or seasonal promotions tied to Eid or Pohela Boishakh — you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to withdrawal.

5. Data Sharing and Disclosure

bdjll does not sell or rent your personal data to any third party. However, in order to operate the platform effectively and comply with applicable legal requirements, we may share your data with the following categories of recipients under carefully controlled conditions:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other integrated payment processors receive the transaction data necessary to execute your deposit and withdrawal requests. These providers operate under their own privacy policies and are independently regulated.
• Identity verification and KYC providers: Third-party services used to authenticate identity documents and perform anti-fraud checks. These providers are bound by data processing agreements that prohibit them from using your data for any purpose other than the verification service they provide to bdjll.
• Technology and infrastructure providers: Cloud hosting, content delivery, and platform security vendors who process data on bdjll's behalf under strict contractual data protection obligations.
• Game content providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and stake amounts) required to deliver their game content within the bdjll platform. They do not receive your full identity or contact data through this process.
• Legal and regulatory authorities: bdjll will disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law, by a valid legal order, or when disclosure is necessary to protect the rights, property, or safety of bdjll, its users, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or a substantial part of bdjll's assets, your personal data may be transferred to the acquiring or successor entity. You will be notified of any such transfer and the privacy implications via the platform and, where practicable, by email to your registered address.

In all cases where data is shared with third parties, bdjll takes appropriate contractual and technical measures to ensure that the receiving party handles the data securely and uses it only for the purposes described in this policy.

6. Cookies and Tracking Technologies

bdjll uses cookies, session tokens, and similar browser-based technologies to ensure the platform operates correctly and to provide a secure, personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and enable core features such as the bet slip and account wallet. The platform cannot function without them, and they cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymised or pseudonymised data about how users interact with the bdjll platform — which pages are visited most frequently, where users navigate from, and which features generate the most engagement. This data is used in aggregate to improve the platform experience. bdjll uses first-party analytics only and does not integrate third-party advertising analytics platforms.
• Functional cookies: These cookies remember choices you make on the platform, such as your preferred odds format, display settings, or notification preferences, so that you do not need to reconfigure them on each visit.
• Security cookies: Used to detect and prevent fraudulent activity, including multi-accounting attempts, automated bot access, and suspicious login behaviour. These are necessary for the integrity of the platform and cannot be disabled.

bdjll does not use third-party advertising cookies, retargeting cookies, or any tracking technology designed to build a profile of your browsing activity across websites other than bdjll.io. You may control cookie preferences through your browser settings; however, disabling strictly necessary or security cookies may impair your ability to use core platform features.

7. Data Security

bdjll implements a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to, the following:

• Transport layer encryption: All data transmitted between your device and bdjll's servers is encrypted using TLS 1.2 or higher. The bdjll.io domain is secured with an SSL certificate, indicated by the HTTPS prefix and padlock symbol in your browser.
• Encryption at rest: Sensitive personal data and financial records stored in bdjll's databases are encrypted using AES-256 symmetric encryption. Encryption keys are stored separately from the data they protect and are rotated on a defined schedule.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Internal systems enforce role-based access controls, and all access to production data is logged and subject to periodic review.
• Network security: The bdjll platform is protected by firewalls, intrusion detection systems, and distributed denial-of-service (DDoS) mitigation technologies.
• Staff training: All bdjll personnel who handle personal data are required to complete data protection training and are bound by confidentiality obligations.
• Penetration testing: The platform undergoes periodic security assessments and penetration testing by qualified professionals to identify and remediate vulnerabilities.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a significant risk to your rights or interests, bdjll will notify affected users in a timely manner via the registered email address on their account, and will take all reasonable steps to contain and remediate the breach.

You also have a role in keeping your data secure. You should choose a strong, unique password for your bdjll account, never share your login credentials with anyone, and contact support immediately if you suspect that your account has been accessed without your authorisation.

8. Data Retention Periods

bdjll retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable legal and regulatory obligations. The following retention guidelines apply:

• Account data (identity and contact information): Retained for the duration of your account and for a period of up to five years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in accordance with financial record-keeping obligations applicable in the jurisdiction in which bdjll operates.
• KYC and identity verification documents: Retained for the minimum period required by applicable anti-money-laundering regulations, typically five years from the date of verification or the date of last activity on the account, whichever is later.
• Customer support communications: Retained for three years from the date of the last communication in a given support thread, after which they are archived or deleted.
• Usage and technical data: Aggregate or anonymised usage data may be retained indefinitely for platform analytics purposes. Individual-level technical logs are retained for a maximum of 12 months before being deleted or anonymised.
• Marketing preference records: Retained for the duration of your account. If you withdraw consent for marketing communications, a record of that withdrawal is retained to ensure we honour your preference.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual. If you request deletion of your data before the applicable retention period has expired, bdjll will delete all data that is not required to be retained by law and will inform you of any data that must be retained and the reason for retention.

9. Your Data Rights

As a user of bdjll, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat or by email at [email protected].

bdjll will respond to all valid data rights requests within 30 days of receipt. In cases of complexity or high volume, this period may be extended by a further 60 days, but you will be notified of the extension and the reason for it within the initial 30-day window. We may be required to verify your identity before fulfilling a data request, to ensure that we do not disclose or delete data belonging to another individual.

10. Minors and Age Policy

The bdjll platform is strictly for adults aged 21 years and above. bdjll does not knowingly collect personal data from individuals under the age of 21. The account registration process requires users to confirm their date of birth, and accounts are subject to identity verification to confirm age eligibility.

If bdjll becomes aware that personal data has been collected from a user who is under 21 years of age, that account will be closed immediately, any associated funds will be handled in accordance with applicable law, and the data will be deleted as promptly as legally permissible. Parents and guardians who believe that a minor may have accessed or registered on bdjll are encouraged to contact support at [email protected] immediately so that the matter can be investigated and resolved without delay.

11. International Data Transfers

bdjll's primary operations and data storage are oriented toward serving the Bangladesh market. In certain circumstances, personal data may be processed by third-party service providers whose infrastructure is located outside Bangladesh, including cloud hosting providers, KYC verification services, and game content delivery networks.

Where personal data is transferred outside Bangladesh, bdjll takes appropriate safeguards to ensure that the transfer is conducted in a manner that provides an adequate level of protection for the data. These safeguards may include contractual data protection clauses, the selection of service providers in jurisdictions recognised as offering adequate data protection standards, or technical measures that limit the scope of data transferred to the minimum necessary for the service in question.

If you would like further information about the safeguards applied to any specific international data transfer involving your personal data, please contact [email protected].

12. Changes to This Privacy Policy

bdjll reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. All changes will be published on this page at bdjll.io/privacy-policy with an updated effective date at the top of the document.

Where a change is material — meaning it significantly affects how we process your data or the rights available to you — bdjll will provide advance notice of the change via email to your registered address, or via a prominent notification on your account dashboard, prior to the change taking effect. For minor or administrative updates that do not substantively alter your rights, the revised policy will be published without individual notification, though the updated effective date will be clearly visible at the top of this page.

Your continued use of the bdjll platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not accept the changes, you must discontinue use of the platform and contact support to arrange account closure.

13. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data bdjll holds about you, please contact our support team using the details below. All privacy-related enquiries are handled with appropriate confidentiality and care.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available inside your logged-in account, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Average Response Time: 2–5 minutes via live chat; up to 24 hours via email for data enquiries
• Language: English and Bengali-speaking agents are available at all times

When submitting a data-related request, please include your registered email address, a brief description of your request, and — where relevant — your account reference number. This will help us locate your data and process your request as efficiently as possible.

This Privacy Policy was last reviewed and updated in January 2026. bdjll is committed to protecting the privacy and data rights of all its users. If you believe your privacy rights have been violated, please contact us immediately so we can investigate and respond appropriately. Gambling involves risk. Please play responsibly. 21+ only.